The Tenement Museum is seeking a part-time Visitor Services Associate, who would work Sunday, Tuesday, and Friday. Applicants must have flexible availability and availability to work ab occasional evening shift. The Visitor Services Associate position is a fast-paced, dynamic position that is both fun and rewarding. We expect potential visitor services associates to have a strong work ethic, the ability to multitask, stamina to keep calm under pressure, and the ability to create a positive and engaging experience for our visitors. Applicants should be hardworking, genuine, outgoing, and amiable. Our goal is to provide our customers with a great experience complimented by exemplary customer service.
Visitor Services associates are responsible for the following:
To apply you please submit the following through our career portal (1) a cover letter that describes how you are a great sales person; (2) In your cover letter please briefly describe a time that an employee enriched your travel experience and why? and (3) your resume (all in either PDF or .doc form) through the link above to the Tenement website.
The Lower East Side Tenement Museum is seeking outgoing and lively individuals to assist the Museum with a variety of evening events in the Museum’s visitor’s center. This position requires a flexible schedule, the ability to stand for long hours, and the capacity to move heavy furniture. Experience with food and beverage handling, as well as an interest in the history and foods of New York City, while not required, are favored. Customer service experience is required.
The Events Staff will be required to participate in the preparation, execution, and break down of events.
I. Preparation for Events
Preparation for these events includes three stages:
First: Walking or taking public transit to numerous restaurants in the Lower East Side to pick up the various foods that will be served;
Second: Setting up of events spaces and food handling devices;
Third: Food preparation, which includes washing, chopping and plating food.
II. Execution of Events
Event execution includes ‘front of house’ and ‘back of house’ staff:
‘Front of house’ includes a bartender – no drink mixing necessary – and staff to sweep the events space, remove used plates and bottles, empty trash when necessary, restock food table to keep a bountiful appearance, and ability to answer any questions that the patrons may have.
‘Back of house’ will make sure that extra or back up plates of food are ready, and clean the kitchen as the event progresses.
*Staff may be asked to plate and pass hors d’oeuvres.
III. Breakdown of Events
Break down includes removal of all dishes and trash, replacing all Museum furniture to its original state, and the proper and sanitary cleaning of all dishes. All per diem staff will be asked to carry tables and wash dishes.
Please send resumes and cover letters to firstname.lastname@example.org. No phone calls please.
The Receiving Associate will become well-versed in shop merchandise, both books and gifts, as well as in all museum programs, tours, and events. Splitting his/her time between the back of house and sales floor. He/she will receive merchandise and manage stock spaces, the Sales@tenement.org email and assist in inventory management. He/she will actively engaging customers in the shop and operate both Retail Pro and Altru; this includes ringing up shop sales, selling tickets, collecting donations and selling memberships.
There is potential for the right candidate to take on some management of shop.tenement.org – including writing copy, taking & editing images, and managing orders, promotions & gift guides.
How to Apply:
Please submit a resume and cover letter and a list of your three favorite stores to shop at and why at our career portal.
Under the supervision of the Chief Development Officer, the Development Operations Manager is a key member of the development team. This position oversees all development marketing campaigns, including direct and email appeal strategy, membership program acquisition and retention, Altru and development-related website optimization, and financial reporting for the department. Candidates must have at least three years of fundraising experience, outstanding judgment, organization, writing and communications skills.
Please submit your cover letter, resume and salary requirements through our career portal.
Request for Proposals: Curriculum Develpment
Founded in 1988, the Tenement Museum preserves and shares the stories of immigrants, migrants, and refugees, past and present. For thirty years, the Museum has forged emotional connections between visitors and immigrants past and present, and enhanced appreciation for the role immigrants and migrants play in shaping the American identity. The Museum’s guided tours of recreated apartments in 97 and 103 Orchard Street interpret real family stories from the 19th and 20th Centuries using primary sources, objects, and collaborative storytelling to engage visitors, and our Your Story, Our Story initiative offers an online platform for students and visitors to share a piece of their own family history with the Tenement Museum. As part of our recently implemented five-year strategic plan, we will work to expand our reach and impact, tell a broader range of stories, and to become a leading voice in the national conversations around immigration, migration and American identity.
The Lower East Side Tenement Museum is an equal opportunity employer. We are committed to making all personnel decisions without regard to age, race, creed, religion, color, national origin, disability, marital status, citizenship, pregnancy, sexual orientation, veteran status, genetic predisposition or carrier status, or any other category protected by law.
© 2018 Tenement Museum | 103 Orchard Street, New York, NY 10002 | tel 877.975.3786