This position’s primary responsibility is to maintain the highest standards of friendly, helpful, and responsive customer service at all times, with an emphasis on the Tenement Museum’s adult and student group visitors. Although this position primarily works with the Advance Sales team, it is often asked that this position also assists in the Visitor Center, and will spend part of their time (approximately two days a week) working there during the summer.
Some call center, visitor services and/or retail experience preferred. The ideal candidate is flexible, possesses excellent communication and problem-solving skills quickly and efficiently. S/he has the ability to describe Museum programs and to impart Museum policies with accuracy and finesse. S/he is warm and energetic with a professional phone manner. Should be a self-starter, be able to work independently, and is responsible and looking to grow in the museum. Must be proficient in Microsoft Office. Experience with ALTRU ticketing systems is a plus. Cash handling experience also a plus.
How to Apply: How to Apply: Please submit a resume and cover letter via our career portal: https://workforcenow.adp.com/jobs/apply/posting.html?client=tenement&jobId=113347&lang=en_US&source=CC3
The Lower East Side Tenement Museum is seeking outgoing and lively individuals to assist the Museum with a variety of evening events in the Museum’s visitor’s center. This position requires a flexible schedule, the ability to stand for long hours, and the capacity to move heavy furniture. Experience with food and beverage handling, as well as an interest in the history and foods of New York City, while not required, are favored. Customer service experience is required.
The Events Staff will be required to participate in the preparation, execution, and break down of events.
I. Preparation for Events
Preparation for these events includes three stages:
First: Walking or taking public transit to numerous restaurants in the Lower East Side to pick up the various foods that will be served;
Second: Setting up of events spaces and food handling devices;
Third: Food preparation, which includes washing, chopping and plating food.
II. Execution of Events
Event execution includes ‘front of house’ and ‘back of house’ staff:
‘Front of house’ includes a bartender – no drink mixing necessary – and staff to sweep the events space, remove used plates and bottles, empty trash when necessary, restock food table to keep a bountiful appearance, and ability to answer any questions that the patrons may have.
‘Back of house’ will make sure that extra or back up plates of food are ready, and clean the kitchen as the event progresses.
*Staff may be asked to plate and pass hors d’oeuvres.
III. Breakdown of Events
Break down includes removal of all dishes and trash, replacing all Museum furniture to its original state, and the proper and sanitary cleaning of all dishes. All per diem staff will be asked to carry tables and wash dishes.
Please send resumes and cover letters to firstname.lastname@example.org. No phone calls please.
The Shop Associate is well-versed in all museum programs, tours, and events as well as shop merchandise; both books and gifts. Spending the majority of his/her time on the sales floor, he/she prioritizes tasks with an attention to detail while ensuring a visitor-first focus. He/she can operate both Retail Pro and Altru this includes selling tickets, checking-in will-call and ringing up shop sales.
How to Apply:
Please submit the following required documents (1) a cover letter (2) a list of your three favorite stores to shop at and why; and (3) your resume (all in either PDF or .doc form) via the following via our career portal at the following link: https://workforcenow.adp.com/jobs/apply/posting.html?client=tenement&jobId=112147&lang=en_US&source=CC2
The Lower East Side Tenement Museum will be seeking Eloise Susanna Gale Fellows for its summer 2017 internship program. The internship program at the Tenement Museum offers interns hands-on-training in the museum profession as well as a comprehensive overview of museum operations. Interns are paired with senior museum professionals in the Curatorial, Development and Education departments. Internships will be open to college and graduate students interested in pursuing experiences in a small museum setting in their particular field.
2017 internships will be posted in late January 2017.
The Lower East Side Tenement Museum is an equal opportunity employer. We are committed to making all personnel decisions without regard to age, race, creed, religion, color, national origin, disability, marital status, citizenship, pregnancy, sexual orientation, veteran status, genetic predisposition or carrier status, or any other category protected by law.